Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,636,263

members

53

online now

1,814,108

discussions

Back to Top

Comcast X1 Streaming counts against my data

Posted by
Visitor
Message 1 of 1
73 Views

We stream tv to our bedrooms using tablets, phones, and laptops, and I noticed that my usage each month has been hovering close to the 1TB limit that we're afforded each month. In doing some research using my firewall, I kept track of the data used by the xfinity streaming website and the rest of our data usage and found that while there are discrepancies in totals, the usage tracker on the Comcast website includes all data, regardless of whether it is coming in through the X1 website or via other applications. Is there any way that I can get a detailed view of my data usage that shows what data is coming from the Comcast Network and not the general Internet?