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Comcast Business Internet (not on home wifi error)

Contributor

Comcast Business Internet (not on home wifi error)

Some channels say you are not on your home wifi! I have business internet through comcast. You need to fix this mess!

Contributor

Re: Comcast Business Internet not recognized for TV

WHY??? Why is Comcast Business Internet not considered in home network? It is YOUR internet after all. Would like some info on this!
Service Expert
Moved:

Re: Comcast Business Internet not recognized for TV

Contributor

Re: Comcast Business Internet not recognized for TV

Seriously, between my home office internet and house cable, I am paying you over 300$ per month. I want to be able to watch NFL Network on my pc using the business internet.

Contributor

Re: Comcast Business Internet not recognized for TV

A friend told me that If I turn on the hot spot wifi on my business modem and buy a USB wifi adapter for my pc I could login to the hot spot with my tv info and it would work.

This is not an acceptable solution when the bill for my internet is from COMCAST!
Contributor

Re: Comcast Business Internet not recognized for TV

I would like a response from someone in support please. Is there any plans to fix this issue or what?

Bronze Problem Solver

Re: Comcast Business Internet not recognized for TV


OG_PVP wrote:

I would like a response from someone in support please. Is there any plans to fix this issue or what?


I don't think you will receive a response from comcast on this matter. Comcast has seriously limited what shows/channels you can view while off the network that you are paying to receive the tv service.

Contributor

Re: Comcast Business Internet not recognized for TV

I am in the house with the cable boxes. I am just on Comcast Business Internet. It is IN THE NETWORK.
Bronze Problem Solver

Re: Comcast Business Internet not recognized for TV


OG_PVP wrote:
I am in the house with the cable boxes. I am just on Comcast Business Internet. It is IN THE NETWORK.

In comcast's eyes, they may consider your business as a seperate customer not alowed to see your home tv service. You will have to call them.

 

 

Contributor

Re: Comcast Business Internet not recognized for TV

I keep seeing you respond to other threads @ comcast support. Why not reply to answer here?
Problem Solver

Re: Comcast Business Internet not recognized for TV

I could have sworn I read about someone having the same problem with Business Internet and X1 service. I thought someone from Comcast said they could set something up where they would be able stream X1 through their home network. But for the life of me I can't find the post.  Trying to search through these forums is worse than sticking pins under your fingernails.

 

Try PMing a few of the forum admins, ComcastZach and ComcastTeds.  They might be able to point you in the right direction.

Contributor

Re: Comcast Business Internet not recognized for TV

Thanks! I sent one a PM.
Admin1

Re: Comcast Business Internet not recognized for TV

OG_PVP -- Per our PM conversation, you're unable to stream content because you don't have Residential Internet service. Your Residential Cable account will not link with your Business account to treat it as your In-Home Network. 




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Bronze Problem Solver

Re: Comcast Business Internet not recognized for TV


ComcastZach wrote:

OG_PVP -- Per our PM conversation, you're unable to stream content because you don't have Residential Internet service. Your Residential Cable account will not link with your Business account to treat it as your In-Home Network. 


Unbelievable to say the least.

Problem Solver

Re: Comcast Business Internet not recognized for TV

I did some searching in the forums and found this message saying X1 with Business Internet is doable. According to the link, your Business Internet should be in a residential environment. Not sure if yours is or not.

 

I knew I saw it somewhere. Hope it helps.