Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,964

members

9

online now

1,954,650

discussions

Top

Choppy video with lagging audio

New Poster

Choppy video with lagging audio

Trying to watch Game of Thrones, but some episodes are too choppy, and the audio lags behind the video.

Problem Solver

Re: Choppy video with lagging audio

Hello teetee1,

 

Your entertainment experience is very important to us. Do you still need assistance?




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

Frequent Visitor

Re: Choppy video with lagging audio

Riiiight that's why Comcast has not fixed this yet after YEARS of complaints!
Discussion stats
  • 2 replies
  • 411 views
  • 0 kudos
  • 3 in conversation