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Choppy streaming on Xfinity TV

New Poster

Choppy streaming on Xfinity TV

why is xfinity tv streaming choppy and voice and show not in sync. other streaming services like netflix and hulu stream perfectly.

New Poster

Re: Choppy streaming on Xfinity TV

I have the same problem with the audio and picture not in sync. Comcast kept shuffling me from one phone number to another -about 4 in all- and all said that was not their area and said they would give m eanother nunber to call that handled that - and that number said the same thing.  I would like to watch Tv shows online with Comcast since I am paying for it.  NetFlix and other places work fine. 

HELP!!!!

New Poster

Re: Choppy streaming on Xfinity TV

I haven't contacted Comcast yet. I was hoping that someone in the community had a solution. When I find one, I will post it.

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