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Channels are locked, why??

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Channels are locked, why??

Almost all the channels are locked even though I have a subscription for them.. Do I have to get an extra subscription to view them online or how do I fix this problem???? Please help!

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Silver Problem Solver

Re: Channels are locked, why??

make sure you have silverlight and flash updated.  If all the channels are locked its going to be an account issue on comcasts end.

Official Employee

Re: Channels are locked, why??


Gracielaocampo1 wrote:

Almost all the channels are locked even though I have a subscription for them.. Do I have to get an extra subscription to view them online or how do I fix this problem???? Please help!


Are these networks working on XFINITYTV.com and On Demand through your set-top box?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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