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Channel available online, but not on tv

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Channel available online, but not on tv

I have Digital Starter. I noticed that when I try to watch Turner Classic Movies on my cable box, it is blocked as "not authorized". Yet when I try to watch it using the Xfinity TV Go app, there it is. Why the discrepency?

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Re: Channel available online, but not on tv


Palosrob wrote:

I have Digital Starter. I noticed that when I try to watch Turner Classic Movies on my cable box, it is blocked as "not authorized". Yet when I try to watch it using the Xfinity TV Go app, there it is. Why the discrepency?


 

Call into Comcast and seak with a CSR about having the box refreshed with its entitlements.



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