Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,626

members

79

online now

1,954,484

discussions

Top

Changing default dvr

New Poster

Changing default dvr

I had to exchange my hd dvr box bc it was malfunctioning. I have activated my replacement, but I can't sync it to the xfinity tv app so I can manage my dvr from my iPhone. It still has my former dvr on it and not the new one. How can I change this to get it to work with my mobile device?
Tags (1)
Silver Problem Solver

Re: Changing default dvr

you have to give it a few days to update in comcasts system.  If after two days its still not there, go to your box menu and you should see remote access set up.  delete that and then try to sych.

Discussion stats
  • 1 reply
  • 776 views
  • 0 kudos
  • 2 in conversation