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Change In Picture Quality

New Poster

Change In Picture Quality

For some reason the picture quality of shows I am trying to watch online is distorted and you can't really see what's going on. It has worked up until now - this happens on premium channels as well as networks and Hulu. What happened???

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Silver Problem Solver

Re: Change In Picture Quality

what would comcast have to do with hulu?  if your having an issue its going to be related to your set up not the  access provider as hulu has nothing to do with comcast unless your talking some kind of speed issue and since your posting in the online section one would assume your referring to your PC and comcast only provides the access.  do you have an hd monitor or something like that.  comcast as the access provider would have no impact on you hulu viewing

Official Employee

Re: Change In Picture Quality


Singinbeauty wrote:

For some reason the picture quality of shows I am trying to watch online is distorted and you can't really see what's going on. It has worked up until now - this happens on premium channels as well as networks and Hulu. What happened???


What particular videos are you trying to watch? Please tell us, we would like to test it out.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: Change In Picture Quality

It seems to be working now - HUH, well - I will keep you updated. Thanx!

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