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Cant get home DVR to work

New Poster

Cant get home DVR to work

Need assistant with my DVR. Keep getting error mesg... states the its available in my area but can't locate my DVR in the home. I have got several techs to help but nothing works. I would love to control my DVR from my computer and android phone

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New Poster

Re: Cant get home DTA to work

My DTA green light is blinking on and off and the message says my service can't be found.

Official Employee

Re: Cant get home DVR to work


msvinnie wrote:

Need assistant with my DVR. Keep getting error mesg... states the its available in my area but can't locate my DVR in the home. I have got several techs to help but nothing works. I would love to control my DVR from my computer and android phone


You are in a Scientific Atlanta area. DVR Manager is expected to be available to all of our Scientific-Atlanta and Cisco branded DVRs in the near future.

We have already started the site by site activation (DVR Manager requires some additional new guide software and some infrastructure to be activated).

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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