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Cant connect to xfinity steam I keep getting the same message..."Xfinity not respoding"

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Cant connect to xfinity steam I keep getting the same message..."Xfinity not respoding"

When I try to watch Xfinity streaming tv from my new laptop, I keep getting the same message "Xfinty not responding"..yeah, no kidding.  I accessed it once for about 30 mintue and then it no longer connects.  I downloaded an updated Flash as suggested, and still the same "issues". (I changed it to "issues" because it wouldnt let me use the word I wanted to  use Smiley Happy

. Any suggestions? I find it so amusing that Xfinty claims to offer the abilily to watch "everwhere, from  every device"...so far, not so much!!

Service Expert

Re: Cant connect to xfinity steam I keep getting the same message..."Xfinity not respoding&


minniedarday wrote:

When I try to watch Xfinity streaming tv from my new laptop, I keep getting the same message "Xfinty not responding"..yeah, no kidding.  I accessed it once for about 30 mintue and then it no longer connects.  I downloaded an updated Flash as suggested, and still the same "issues". (I changed it to "issues" because it wouldnt let me use the word I wanted to  use Smiley Happy

. Any suggestions? I find it so amusing that Xfinty claims to offer the abilily to watch "everwhere, from  every device"...so far, not so much!!


Can you give us details of your computer and what connection you are using?




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Re: Cant connect to xfinity steam I keep getting the same message..."Xfinity not respoding&

Hi, It's an HP  Pavilion X360.  I am on home Xfinity  wifi....

Service Expert

Re: Cant connect to xfinity steam I keep getting the same message..."Xfinity not respoding&

Which browser?  Which OS?




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

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Mark it as a solution!solution Icon

Frequent Visitor

Re: Cant connect to xfinity steam I keep getting the same message..."Xfinity not respoding&

Exploeowe Edge, and Chrome. with a 64 bit os.   Here is the thing since contacting you, I have gotten en twice without any problems....but i also wanted to place the TVSteam shortcut on my desktop, but it crashes whenever I try that. I guess, at least I seem able to stream now...so at least that is back. 

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