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Cannot watch tv shows online

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Cannot watch tv shows online

When trying to watch tv online i get a message that the stations are not part of my subscription. I pay this bill every month, and can assure you they are part of my subscription.  Someone advise what i have to do in order to clear this issue, and enable my ability to watch tv shows online again.

New Poster

Re: Cannot watch tv shows online

I suddenly had the same problem today. I've been watching ABC Family online for 2 years now and suddenly it sayd it is not in my subscription. I called and was told I wasn't supposed to have it as it wasn't part of my package. Apparently they have no idea how I had it last week and now I do not. So I had to upgrade to pay an extra $7 a month for that channel package and I am NOT happy about it.

New Poster

Re: Cannot watch tv shows online

Dear comcast people

 

I cannot watch tv shows online that are part of my subscription. I would like an intelligent reason as to why rather than directing me to a previos answer from some one that has nothing what so ever to do with my problem.  I watch the show on the tv. When i go to watch online i get a message that it is not part of my subscription. If it is not part of my subscription, how am i watching it on tv?  It is part og my subscription, I am paying for it every month. Some one please read this that has comprehension abillities and just give me a reply.  

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