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Cannot watch premium channels online

New Poster

Cannot watch premium channels online

Starting today, I can no longer watch premium channels through xfinity online. I called Comcast -- they said they know this is a problem and have no solution.  That seems like an odd response

Silver Problem Solver

Re: Cannot watch premium channels online

did you clear your cache, cookies, install the most current version of silverlite and flash?  Also remeber this is a long holiday weekend most people who know what they are doing are not back till tuesday

New Poster

Re: Cannot watch premium channels online

Thanks -clearing the cache worked.

New Poster

Re: Cannot watch premium channels online

I cleared cache as suggested below and things went back to normal

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