Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,807

members

48

online now

1,953,726

discussions

Top

Cannot view videos

Regular Visitor

Cannot view videos

I try to watch news clips from the xfinity home page but it will not play.  Does anyone have any tips for how this might be resolved?  Thank you in advance.

Cable Expert

Re: Cannot view videos

If your using a newer version of Internet Explorer, adding xfinity.com to the compatibility mode list should fix it up.  Click on the gear icon on the top right of IE and choose compatibility mode and add the site.

 

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 1 reply
  • 624 views
  • 0 kudos
  • 2 in conversation