Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,584

members

85

online now

1,953,463

discussions

Top

Cannot login to HBOGO from Android

Contributor

Cannot login to HBOGO from Android

I am unable to login on my HBOGO app on my Android 4.0 device.  It displays the message "Error while signing in. Please try again later." 

 

The issue appears to be the login page is trying to load insecure (http) content:

 

W/Web Console(13392): The page at https://login.comcast.net/login?r=comcast.net&s=sso-pf&continue=%2Fidp%2FD6zma%2FresumeSAML20%2Fidp%2FSSO.ping%3Fresponse%3D1%26ref_url%3Dhttp%253A%252F%252Fprofile.hbogo.com%252Fapps%252Fprofile%252Frest%252FsamlService%252FauthnRequest%252FCOMCAST%253FserviceCode%253DHBO%2526platformCode%253DMOBILE%2526deviceCode%253DANDROID%2526RelayState%253Dhbogomobile%253A%252F%252F&reqId=_98894665-2ed4-474e-b1b5-439ef51839b9&pf_sp=https%3A%2F%2Fprofile.hbogo.com%2Fsp.hbogo.com%2FCOMCAST&passive=0&forceAuthn=0 displayed insecure content from http://por-img.cimcontent.net/cms/data/assets/bin-201412/b41037e222fc9c025ffab8516d123d74.png.

W/Web Console(13392):  at null:1

W/Web Console(13392): The page at about:blank displayed insecure content from http://oascentral.comcast.net/RealMedia/ads/adstream_sx.ads/m.comcast.net/i/sign_in/1[randomNo]@x32.

W/Web Console(13392):  at null:1

W/Web Console(13392): The page at about:blank displayed insecure content from http://oascentral.comcast.net/RealMedia/ads/adstream_sx.ads/m.comcast.net/i/sign_in/1[randomNo]@x32.

W/Web Console(13392):  at null:1

 

 

Can you please fix this issue?

New Poster

Re: Cannot login to HBOGO from Android

I'm having the same issue with my tablet our phones work fine however. I get the error as soon as I pick Xfinity as my service provider
Discussion stats
  • 1 reply
  • 477 views
  • 0 kudos
  • 2 in conversation