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Can't watch network

New Poster

‎01-22-2018 11:50 AM

‎01-22-2018 11:50 AM

Can't watch network ID ON my tablet, says not included in my package, which it is.

Bronze Problem Solver

‎01-22-2018 12:10 PM

‎01-22-2018 12:10 PM

Mel2171 wrote:
Can't watch network ID ON my tablet, says not included in my package, which it is.

Go here and verify ID is listed in your lineup: https://www.xfinity.com/support/local-channel-lineup/

If it is call support and ask them to refresh your account

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