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Can't open Xfinity on my iphone

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Can't open Xfinity on my iphone

Hi there, 

when I enter my ID and password on the Xfinity app on my Iphone, I get the answer to "enter a valid Comcast ID or email and password". Now, I've checked them over and over and verified with my other devices, so it's really sure that I'm not making any typing mistake. Help?

Thanks! 

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