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Can't login or watch ANY shows or movies online

New Poster

Can't login or watch ANY shows or movies online

Sorry, we couldn’t find that page.

The page you are looking for may have been moved, updated or deleted.

Suggested Actions
  • Please check the address (URL) you entered for proper spelling. Make sure that no capital letters or spaces are used.
  • You may find what you’re looking for by visiting the Xfinity.com Homepage or the site map.
  • You can also search for the information you want.
Search:

Still need help? Let us know.

Silver Problem Solver

Re: Can't login or watch ANY shows or movies online

you need to provide more info than that.  you cant even log in to your account?  If you can't log in nothing will work.  The comcast authentication servers might be experiencing a problem.  Have you called them to see if there is an issue?

New Poster

Re: Can't login or watch ANY shows or movies online

Every other service on the Xfinity site works properly, but when I go to Watch TV Online, the main screen with all the shows comes up. When I try to watch anything I get this screen...

 

Sorry, we couldn’t find that page.

The page you are looking for may have been moved, updated or deleted.

Suggested Actions
  • Please check the address (URL) you entered for proper spelling. Make sure that no capital letters or spaces are used.
  • You may find what you’re looking for by visiting the Xfinity.com Homepage or the site map.
  • You can also search for the information you want.
Search:

Still need help? Let us know.

Silver Problem Solver

Re: Can't login or watch ANY shows or movies online

try clearing cookies clear cache.   Make sure you have the most current silverlight and flash and then try it again.

New Poster

Re: Can't login or watch ANY shows or movies online

Did all of that, still redirected to thesame page...

 

 

Official Employee

Re: Can't login or watch ANY shows or movies online


alxndrmo wrote:

Did all of that, still redirected to thesame page...

 

 


When you get the "Sorry, we couldn’t find that page...." error message, can you please copy and paste the URL that shows up in the address bar into your next post.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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