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Can't Watch Video Online?

Regular Contributor

Can't Watch Video Online?

Thought I get a laugh and watch the Funniest Holiday Moments offered on Xfinity. Since I'm a registered online Xfinity customer and a Xfinity cable subscriber,what problem could I have?  Hit play and...

 

Xfinity Video Player Upgrade

Upgrade your Xfinity Player!

In order to watch On Demand Online videos with "HD-Like" picture quality, you need to install the new Xfinity Player

We're sorry, but for watching On Demand Online videos the following browsers are NOT officially supported at this time:

  • Windows XP: Safari 3/4
  • Windows Vista:  IE 6, Safari 3/4
  • Windows 7:  IE 6/7, Safari 3/4
  • Mac OS 10.4.11+:  IE 6/7/8, Chrome 4

That;s funny,I have Windows 7 and IE 9.0,tried in 32 and 64 bit. What's up with that? Wait maybe if I unplug my laptop for a few minutes and let it reset,maybe that'll work......nope still does it.  Silly me it doesn't work half the time doing it with the dvr,why I think it work on my laptop?

 

 

 

 

 

Silver Problem Solver

Re: Can't Watch Video Online?

clear your cache and cookies and download microsoft silverlight player.

 

http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

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