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Can not watch ESPN, ESPN2 on XfinityTV or use WatchESPN app

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Frequent Visitor

Can not watch ESPN, ESPN2 on XfinityTV or use WatchESPN app

I was able to use the WatchESPN app and also stream ESPN and ESPN2 online at Xfinitytv.net yesterday.  Today, I get the message "ESPN subscription required" when I try to watch ESPN on Xfinitytv.net and the WatchESPN app says "Unable to play video. Access to this content requires a television subscription" when trying to watch ESPN or ESPN2.

 

I can watch ESPN3 on the WatchESPN app, but if I try to stream ESPN3 on Xfinitytv.net website, I get  a "Error code:403".  I've never had this much trouble trying to watch a show online.

 

I have a Digital Starter package and I've been a subscriber for over 10 years.   I've tried from both my home connection (XfinityInternet) and at work on my corporate internet connection.

 

Anyone else having this issue?

 

 

Accepted Solution

Re: Can not watch ESPN, ESPN2 on XfinityTV or use WatchESPN app

No real explanation, but streaming of ESPN and ESPN2 is back working now a day later.  No changes that I know of were made to my account.  If there's going to be a poor connection from XfinityTV to the subscription information - then there needs to be better error messaging on the website and in the app.

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New Poster

Re: Can not watch ESPN, ESPN2 on XfinityTV or use WatchESPN app

i keep calling xfinity . they dont have any answers.  will probably cancel service.

Frequent Visitor

Re: Can not watch ESPN, ESPN2 on XfinityTV or use WatchESPN app

No real explanation, but streaming of ESPN and ESPN2 is back working now a day later.  No changes that I know of were made to my account.  If there's going to be a poor connection from XfinityTV to the subscription information - then there needs to be better error messaging on the website and in the app.

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