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Can not view videos or movies on I pad2

Regular Visitor

Can not view videos or movies on I pad2

I have downloaded the xfinity t.v. App and can not view videos kon my ipad2, can you please help me solve this problem.
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Official Employee

Re: Can not view videos or movies on I pad2


jpina2 wrote:
I have downloaded the xfinity t.v. App and can not view videos kon my ipad2, can you please help me solve this problem.

What error message are you getting?

What videos are you trying to watch?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Regular Visitor

Re: Can not view videos or movies on I pad2

No error messages just a statement saying download xfinity t.v. App which I did and it still is not working. Trying to watch videos such as sports or the watch now movie The Body Guard with Whitney Huston and Kevin Costner.
Official Employee

Re: Can not view videos or movies on I pad2


jpina2 wrote:
No error messages just a statement saying download xfinity t.v. App which I did and it still is not working. Trying to watch videos such as sports or the watch now movie The Body Guard with Whitney Huston and Kevin Costner.

Open the app and click the Play Now tab at the bottom of the screen. Then find a movie that you want to watch and click the play button.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
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