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Can not login to tv on my pc.

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Frequent Visitor

Can not login to tv on my pc.

Not getting any 11700 error codes.
Can log in to account/email etc but when I go to tv it asks me to sign in, claims it's connecting me but just comes right back and says sign in.
Will let me watch as a guest so no video playback problems.
No changes in my pc. Use all the time. Worked a week ago before I went on vacation and then on
Monday October 3, 2016 would not work. Jacksonville Florida area suburb if that matters. Reset modem? Browser setting? Thanks for any help.

I can watch live TV on the iOS app, but not on my computer's browser - it just says "Now connecting to your entertainment experience"
Pops up a spot to name machine but it disappears almost instantly and then asks me to sign in again.
 Up to date versions of Firefox, java and adobe/shockwave flash. Cookies accepted. Thinking it's just the new website that changed while I was on vacation.
Accepted Solution

Re: Can not login to tv on my pc.

Are you sure you are not blocking 3rd party cookies?

 

Have you tried a different browser?

 


Visuo wrote:
Not getting any 11700 error codes.
Can log in to account/email etc but when I go to tv it asks me to sign in, claims it's connecting me but just comes right back and says sign in.
Will let me watch as a guest so no video playback problems.
No changes in my pc. Use all the time. Worked a week ago before I went on vacation and then on
Monday October 3, 2016 would not work. Jacksonville Florida area suburb if that matters. Reset modem? Browser setting? Thanks for any help.

I can watch live TV on the iOS app, but not on my computer's browser - it just says "Now connecting to your entertainment experience"
Pops up a spot to name machine but it disappears almost instantly and then asks me to sign in again.
 Up to date versions of Firefox, java and adobe/shockwave flash. Cookies accepted. Thinking it's just the new website that changed while I was on vacation.
View answer in context
Problem Solver

Re: Can not login to tv on my pc.

Are you sure you are not blocking 3rd party cookies?

 

Have you tried a different browser?

 


Visuo wrote:
Not getting any 11700 error codes.
Can log in to account/email etc but when I go to tv it asks me to sign in, claims it's connecting me but just comes right back and says sign in.
Will let me watch as a guest so no video playback problems.
No changes in my pc. Use all the time. Worked a week ago before I went on vacation and then on
Monday October 3, 2016 would not work. Jacksonville Florida area suburb if that matters. Reset modem? Browser setting? Thanks for any help.

I can watch live TV on the iOS app, but not on my computer's browser - it just says "Now connecting to your entertainment experience"
Pops up a spot to name machine but it disappears almost instantly and then asks me to sign in again.
 Up to date versions of Firefox, java and adobe/shockwave flash. Cookies accepted. Thinking it's just the new website that changed while I was on vacation.
Frequent Visitor

Re: Can not login to tv on my pc.

Thank you very much.
I did not have it allowing to accept third-party cookies. I did have browser accepting cookies and had exceptions listed to allow for the Xfinity and Comcast domain names and felt that should be sufficient. Alas I was wrong.
So I enabled third-party cookies from visited and it allowed me the name the computer and log in successfully and watch the live TV. So thank you again.
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