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Can no longer access tv shows on my laptop

Regular Visitor

Can no longer access tv shows on my laptop

Up to a day or so ago I was able to access tv shows on my laptop.  There has been no change in my Xfinity subscription, however, I can no longer access them.I get to a black screen with white lettering which gives the rating for the show and says something about managing parental controls and it just stays on that screen. 

 

In addition, I can no longer select individual emails (using the radio button next to the subject line) and I can no longer access my Drafts box or my Sent box.

 

What has happened in the last week and a half?

Frequent Visitor

Re: Can no longer access tv shows on my laptop

Interesting. My situation seems related to yours. I can't watch shows on A&E. Says I need to upgrade my cable package. Worked fine last week. Keep getting disconnected before reaching someone in customer service. If only Google would hurry up and spread the love with that Fiber.

Frequent Visitor

Re: Can no longer access tv shows on my laptop

Like  to add that HBO and ESPN work without a hitch. Seems they are having some technical difficulties.

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