Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,342

members

5

online now

1,953,180

discussions

Top

Can no longer access Xfinity TV from a wired connection at home

New Poster

Can no longer access Xfinity TV from a wired connection at home

My computer is hard wired ethernet(not wireless) and as of today I can no longer access Xfinity TV. The message is:

Looks like you're not on your home WiFi

No, I am not on my home WiFi, I'm on my home WIRED connection!

I contacted support and they're working on it. Thank you.

New Poster

Re: Can no longer access Xfinity TV from a wired connection at home

It is fixed now. Good work Comcast. Thank you.

Discussion stats
  • 1 reply
  • 224 views
  • 0 kudos
  • 1 in conversation