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CONSTANTLY SIGN IN

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CONSTANTLY SIGN IN

I have to constantly sign in to live tv that I never had to do before & I have no clue why...I click on keep me logged in & it don't seem to work...it started in june and comcast support does not want to help me or know anything

Bronze Problem Solver

Re: CONSTANTLY SIGN IN


NotImportant wrote:

I have to constantly sign in to live tv that I never had to do before & I have no clue why...I click on keep me logged in & it don't seem to work...it started in june and comcast support does not want to help me or know anything


Your browser is probably set to delete cookies on exit.

Official Employee

Re: CONSTANTLY SIGN IN

Hello @NotImportant. The sign in feature on our website is built to protect your account, which is why we require you to use your password to login every-time. Your web browser probably has a feature to remember the sign in information, and this setting must have been switched off, or like mvenanzi pointed out, your browser may be deleting your saved sign in information. We can try to help you restore the setting within your browser, if you can tell us which web browser and version you are using. 




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