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CODE 3050

New Poster

CODE 3050

I'm watching a series online and 15 minutes into the program it stops and gives a code 3050. 

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Silver Problem Solver

Re: CODE 3050

Hello,

1. Try uninstalling and reinstalling silverlight

2. Try using a different web browser

3. Try deleting your browser,cookies,cache and history files.

4. Try refreshing the page

New Poster

Error Code 3050

Video stopped and audio with code 3050 given as the reason

Official Employee

Re: CODE 3050


NBBearden wrote:

I'm watching a series online and 15 minutes into the program it stops and gives a code 3050. 


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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