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CNN won't play---must BUY THIS SUBSCRIPTION NOW?

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Frequent Visitor

CNN won't play---must BUY THIS SUBSCRIPTION NOW?

This morning I cannot get CNN online. I'm logged into my account. The page shows the line below and a button asking me to buy the subscription. I have logged out and then back in. I tried several other "free" channels and get the same results. Has Comcast changed this service from free to must buy? Incidentally, when I click on BUY THIS SUBSCRIPTION NOW, it leads me to the to a page where I can upgrade to other bundles. Nothing is said about buying a subscription for CNN (or any other channel.) What gives, Comcast?

 

Subscribe to CNN and get anytime, anywhere access to CNN online.

BUY THIS SUBSCRIPTION NOW

Accepted Solution

Re: CNN won't play---must BUY THIS SUBSCRIPTION NOW?

I just checked, and now it's working.

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New Poster

Re: CNN won't play---must BUY THIS SUBSCRIPTION NOW?

I am getting the same message
Frequent Visitor

Re: CNN won't play---must BUY THIS SUBSCRIPTION NOW?

I just checked, and now it's working.

Official Employee

Re: CNN won't play---must BUY THIS SUBSCRIPTION NOW?


klpsnow wrote:

I just checked, and now it's working.


We were having some issues this morning. All videos were showing orange for about one hour early this morning.

 

Sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support




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