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CANT WATCH LIVE TV ON MY DELL LAPTOP

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CANT WATCH LIVE TV ON MY DELL LAPTOP

I cant watch live TV on my Dell laptop, which is only a year old, and has Windows 8. I can watch previously taped shows, but not anything live. I can watch live TV on another HP laptop, sitting right next to this one using the same wireless router, only a month old. I have had 2 separate Comcast (support.com) techs try and help to no avail. Can anyone help me with a solution?

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