Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,950

members

671

online

36,141

topics

Top

Bravo channel

New Poster

Bravo channel

No sound or picture on the Bravo channel.

Bronze Problem Solver

Re: Bravo channel


leopardgirl wrote:

No sound or picture on the Bravo channel.


Do other channels word fine?

New Poster

Re: Bravo channel

Yes all of the other channels work fine.

Bronze Problem Solver

Re: Bravo channel


leopardgirl wrote:

Yes all of the other channels work fine.


It's probably a local problem, bravo works here in Boston area. How long has it been going on?

New Poster

Re: Bravo channel

It's been out since last night.

Bronze Problem Solver

Re: Bravo channel


leopardgirl wrote:

It's been out since last night.


Are your streaming on the normal channel or the TV Go channel?

New Poster

Re: Bravo channel

First I was streaming on normal TV and I was able to watch Bravo until yesterday now I switched to TV GO, after you mentioned it, and now I can watch Bravo. 

New Poster

Re: Bravo channel

Thank you for the suggestion! I appreciate you helping me! 

Bronze Problem Solver

Re: Bravo channel


leopardgirl wrote:

First I was streaming on normal TV and I was able to watch Bravo until yesterday now I switched to TV GO, after you mentioned it, and now I can watch Bravo. 


Are you away from home (off your home network)?

New Poster

Re: Bravo channel

No I'm at home.

Bronze Problem Solver

Re: Bravo channel


leopardgirl wrote:

No I'm at home.


Since other channels work but brovo only works on tv go channel , a comcast rep will need to look at this.

New Poster

Re: Bravo channel

Ok thank you! I will contact Comcast.

Admin1

Re: Bravo channel

Hi leopardgirl -- I can help with this Bravo issue. I'm checking in to see if this issue is still present. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 12 replies
  • 771 views
  • 0 kudos
  • 3 in conversation