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Block access to Xfinity online tv

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Block access to Xfinity online tv

Kid using her comcast email to watch tv on her phone through xfinity x1 apps. How can I restrict this?
Service Expert

Re: Block access to Xfinity online tv


PatCanDo wrote:
Kid using her comcast email to watch tv on her phone through xfinity x1 apps. How can I restrict this?

only thing you can do at this point is replace smart phone with some brand that is not appl nor android so the app won't work.




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Problem Solver

Re: Block access to Xfinity online tv

Hello PatCanDo,

 

You can set restrictions with the app by doing the following;

  1. Begin by accessing the web portal http://xfinity.com/profile on your computer, laptop or mobile device.
  2. Log in using your XFINITY username or email address and password.
  3. Click the Settings tab, which allows you to update your Parental Controls and TV app settings.
  4. To manage Parental Controls, click the Parental Controls link and use the Reset button to reset the Locks PIN and Purchase PIN for each device on your account.
  5. Choose to require a PIN when accessing the XFINITY My Account app and the Voicemail app by clicking the TV App Settings link and moving the slider next to each option left or right. The blue color indicates the setting is on, the gray color indicates the setting is off.



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