Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,256

members

75

online now

1,954,114

discussions

Top

Black Screen

New Poster

Black Screen

The new tv guide with the background Black Screen is extremely hard to read.  If you cannot change it, we need an option to individuals to change to a color of their preference.  Also, please bring back the 3 hour viewing.  

Bronze Problem Solver

Re: Black Screen


turnergulfport wrote:

The new tv guide with the background Black Screen is extremely hard to read.  If you cannot change it, we need an option to individuals to change to a color of their preference.  Also, please bring back the 3 hour viewing.  


Comcast has seemed to have modeled the new site after the apps or on tv guide hence the black backgroung and 2 hr view.


See a summary of changes here:
http://forums.xfinity.com/t5/Xfinity-TV-Website/Announcement-and-feedback-thread-TV-Go-is-now-part-o...


See all complaints here:


http://forums.xfinity.com/t5/Xfinity-TV-Website/Announcement-and-feedback-thread-TV-Go-is-now-part-o...


Send your concerns here ecare@comcast.com and use the feedback button on the listings page

New Poster

Re: Black Screen

If they can reformat it to a black screen, they can format it with options to change the color.  It's extremely hard to read.

Frequent Visitor

Re: Black Screen

Thanks to another posting I have found that TVguide.com offers most of the features removed by the horrible new Comcast TV listings.  I will be posting this a few times to try to help other sufferers.

Problem Solver

Re: Black Screen

 


turnergulfport wrote:

If they can reformat it to a black screen, they can format it with options to change the color.  It's extremely hard to read.


Bottom line, THEY DON'T CARE! That black screen has been brought up numerous times..  

 

http://www.zap2it.com    ~~  I use it, and have for years as a main tv guide.  Only used comcast for setting the DVR, and watching shows on line that I missed.

 

desktop pc-  Win 7 machine IE 11 ~   chrome browser....   do occasionally use IE...   27" monitor.   

 

good luck, ciao, bj