Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,386

members

25

online now

1,954,219

discussions

Top

Bein connect

Frequent Visitor

Bein connect

 Bein Sports connect ,  its similar to ESPN 3 is out there is it gonna be avaliable on Comcast soon.

New Poster

Re: Bein connect

When I signed up for comcast, I spent 30 minutes in chat trying to determine if any of the BEIN channels would be in my package.  I was assured numerous times that it would be.

 

After installation, sure enough, the channel was NOT there.  I called and bit.ched, and they said that, "It's not popular enough in your area, so despite the fact that you have the correct package that WOULD have that channel, we don't offer it in your area."  I bit.ched some more, and cited my effort with the Chat.  

 

With that, they comp'ed me the individual channel for 2 years, but basically said that if it doesn't get more popular after that, then I will have to pay for it.

 

Moral of the story, they may GET the channel, but it doesn't mean YOU get the channel.

Discussion stats
  • 1 reply
  • 505 views
  • 0 kudos
  • 2 in conversation