Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,618

members

81

online now

1,952,642

discussions

Top

App error 8001

New Poster

App error 8001

I keep receiving the 8001 Playback error when trying to watch shows on my phone. I have signed out & reloaded. Nothing is helping.

Problem Solver

Re: App error 8001

Hello kellianthony,

 

Have you tried uninstalling and reinstalling the app?




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 1 reply
  • 665 views
  • 0 kudos
  • 2 in conversation