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Anyone else paying for Streampix and can never access Streampix shows or movies?

New Poster

Anyone else paying for Streampix and can never access Streampix shows or movies?

Anyone else paying for Streampix and can never access Streampix shows or movies?

 

 

   I pay for Streampix as part of my monthlly service but never can access anything that says it requires Streampix subscription. I had my account reset once by customer service and it worked that day only. Is it normal to charge for something and not give customers access?

Official Employee

Re: Anyone else paying for Streampix and can never access Streampix shows or movies?


TalonsWeb wrote:

Anyone else paying for Streampix and can never access Streampix shows or movies?

 

 

   I pay for Streampix as part of my monthlly service but never can access anything that says it requires Streampix subscription. I had my account reset once by customer service and it worked that day only. Is it normal to charge for something and not give customers access?


Someone will reach out to you shorty to further assist you. I am sending you a private message with your ticket number.




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New Poster

Re: Anyone else paying for Streampix and can never access Streampix shows or movies?

Hello Joe,

 

I seem to be having the same issue, I have been on the phone all day and they have not been able to help me so far. It says on my bill that I spoke to have streampix However it will not work on any of my devices says I need to have a subscription.

 

Thank you,

WDW369

New Poster

Re: Anyone else paying for Streampix and can never access Streampix shows or movies?

Same here, been on hold for about an hour. I am supposed to have stream pix, disney family movies and basic channels. I get the message that i am not subscribed....

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