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Any chance you could repair this 11700 provisions Error?

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Any chance you could repair this 11700 provisions Error?

This word online is that you are the goto person at Xfinity/Comcast to resolve this:

 

We are having trouble adding this device to your account.
Please call 1-800-XFINITY and mention error 11700.

(Error xacsa.provision.11700: Error)

 

t is possible that it could happen on a new computer as well if there were already "too many devices" listed on Comcast's server.  I feel your pain calling Comcast about this issue since the CSRs seem clueless about most things having to do with the Cloud DVR and the apps that access it.

 

You can try sending a Private Message to ComcastElena since she said she solved this same issue for a different user in this thread.

 

Click here to send a Private Message to ComcastElena asking her to remove all your excess devices to fix the 11700 error.

 

And if you don't hear from ComcastElena try sending PMs to ComcastZach and ComcastPhill

 

Edit 9/25/2016: Try 888-824-8988, Advanced Tech Support, and tell them Error 11700. If that fails you might have to send Private Messages. However, ComcastElena hasn't created a new post since the beginning of September. She possibly is not with Comcast anymore, so best to send PMs to ComcastZach andComcastPhill directly.

 
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