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Access videos on Comcast websit

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Access videos on Comcast websit

I'm trying to access a video from the Comcast webite on my iPad. When I click it, the sir asks me to download th Xfinity app — which is already installed. How do I get out of this infinite look?
Official Employee

Re: Access videos on Comcast websit

You won't be able to  watch video through the Safari browser on your iPad.  You'll need to exit Safari and look for the app icon - its white with "xfinity" in red letters.  Open the app and you'll be able to use the Play Now feature to watch videos.  Please try that and let me know if that works.

 

Eric




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