Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,929

members

1,404

online

29,248

topics

Top

AVG error message

New Poster

AVG error message

I get this popup continuously since the latest update: "AVG has blocked access to https://analytics.xcal.tv/ because the server certificate has been revoked."

 

Very annoying!

Frequent Visitor

Re: AVG error message

I am getting the same message from Avast.  I am currently playing on-demand video from Comcast/Xfinity without problem, but the error message does keep popping up.

New Poster

Re: AVG error message


@frawski wrote:

I get this popup continuously since the latest update: "AVG has blocked access to https://analytics.xcal.tv/ because the server certificate has been revoked."

 

Very annoying!


I'm having the exact same issue. I'm guessing no one has figured out the problem yet. I think it's slowing down my system, too because it serious is continuously popping up. Urgh. 

New Poster

Re: AVG error message

Just FYI, I went to the AVG site and saw that we can just add that link to the exceptions area until Comcast can get the certificate fixed. I did it and the pop up is gone now.

New Poster

Re: AVG error message

Tiy would think Comcast would Handle this and give a fix instead of it's users having to trouble shoot their own problems.

Frequent Visitor

Re: AVG error message

Where exactly dod you add the exception? I added it, but I am still getting the pop up. 

 

Update:  Nevermind,... I found it!

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 5 replies
  • 896 views
  • 0 kudos
  • 5 in conversation