Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




3305 error on CSNBA

Regular Visitor

3305 error on CSNBA

For the past two days, when I've tried to watch Giants games on CSNBA via my iPhone or iPad, I get a 3305: Cannot connect error. Every other channel works fine, so it's clearly not a problem with my network connection. What's going on?
Regular Visitor

Re: 3305 error on CSNBA

Today is the third day that I have been unable to view live content on CSNBA on my mobile devices. My network connection is working, and I can access live content on other stations, including CSNCA. The problem seems to be limited to the one station I want to watch.

I have tried restarting my cable modem, as well as my mobile devices. I would appreciate other suggestions or input from Comcast on how I can resolve this issue.
New Poster

Re: 3305 error on CSNBA

I have the same issue except with a different channel. Reset router and checked connection
Discussion stats
  • 2 replies
  • 0 kudos
  • 2 in conversation