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xr15 remote buttons hard to push

Regular Contributor

xr15 remote buttons hard to push

Got a xr15 remote a few days ago, works well but some buttons very hard to push such as arrows right,left,up,down,last,info,a,b,c,d.Mine was made august 2016.Does anybody else have the same issue & if not when was yours made.I went back to my xr11 remote instead.One thought is like all comcast hardware their always late to bring to market after announcement or they stopped shipment until a revised version is available.I say this because am told now there not available but yet i have one.

New Poster

Re: xr15 remote buttons hard to push

I agree bad design plus replay button gone you have to use voice to go back which is a pain. Glad xr11 is still around far better remote...if it's not broke don't fix itSmiley Happy

Contributor

Re: xr15 remote buttons hard to push

Totally agree.  The buttons are hard to push and the arrow keys have a terrible feel.  Also because there is no replay button I don’t use it.  Luckily I still have the XR-11.

Service Expert

Re: xr15 remote buttons hard to push


@heinz057 wrote:

Totally agree.  The buttons are hard to push and the arrow keys have a terrible feel.  Also because there is no replay button I don’t use it.  Luckily I still have the XR-11.


I have a stash of XR11's in case Comcast stops providing them.




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Regular Contributor

Re: xr15 remote buttons hard to push

I you use page down, same as replay.I have a bunch of r11 also.

Contributor

Re: xr15 remote buttons hard to push

It’s not quite the same.  Page down backs up 5 or 10 minutes.  Then you’ll have to FF again.

Regular Contributor

Re: xr15 remote buttons hard to push

You have to reprogram box for 30 sec. skips, using r11 remote push exit 3 times then push 0030.

Regular Contributor

Re: xr15 remote buttons hard to push

You can use your r15 or r11 remote to set skip time, i dont know why i said use your r11.Than page up or page down will move 30 sec. at a time.To put your box to default push exit 3 times then 0500.

Contributor

Re: xr15 remote buttons hard to push

Tried this on XR11 and XR15.  Pushing exit 3 times did nothing.

Regular Contributor

Re: xr15 remote buttons hard to push

Make sure its pointed towards the x1 box if not in rf mode & push exit 3 times then on the key pad 0030 then exit to get the promps off the screen.Or go to youtube & search comcast remote skip 30 seconds on x1.

Contributor

Re: xr15 remote buttons hard to push

It works.  Thanks.  I didn’t think it had since there was no indication on the screen.

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