Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,788,987

members

8

online now

1,938,986

discussions

Top

x1 used to go to cc with down button by default, now go to pause, how to change back

New Poster

x1 used to go to cc with down button by default, now go to pause, how to change back

x1 used to go to cc by defalt by using the silver down button.  Now the default goes to the pause and i have to toggle over to cc.  How do i change the defalt back to cc.  Thanks Tom

Official Employee

Re: x1 used to go to cc with down button by default, now go to pause, how to change back


ttuurrnneerr wrote:

x1 used to go to cc by defalt by using the silver down button.  Now the default goes to the pause and i have to toggle over to cc.  How do i change the defalt back to cc.  Thanks Tom


Sorry, no there isn't. But you can press B and Ok, and it will turn the CC on.





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: x1 used to go to cc with down button by default, now go to pause, how to change back

I preferred being able to use the down button. Why did they change it?
Regular Contributor

Re: x1 used to go to cc with down button by default, now go to pause, how to change back


ttuurrnneerr wrote:

x1 used to go to cc by defalt by using the silver down button.  Now the default goes to the pause and i have to toggle over to cc.  How do i change the defalt back to cc.  Thanks Tom


Another method, assuming you have a voice remote, is to say the word "Captions" which will toggle CC from pretty much anywhere

Labels
Discussion stats
  • 3 replies
  • 150 views
  • 0 kudos
  • 4 in conversation