Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,829

members

640

online

28,845

topics

Top

x1 cable box

New Poster

x1 cable box

as noted above; i have a x1 cable box (no dvr)

frequently (almost nightly) starting late (after 12:00am) when all the equipment are turned off; there begins a 'beeping' sound coming from the cable box & frequently 'beeps' all night til about 7am next morning

i know the box updates at 'set times'; but does/should it also 'beeps' during 'updates'? 

it is very irritating............

help

Official Employee

Re: x1 cable box


wrote:

as noted above; i have a x1 cable box (no dvr)

frequently (almost nightly) starting late (after 12:00am) when all the equipment are turned off; there begins a 'beeping' sound coming from the cable box & frequently 'beeps' all night til about 7am next morning

i know the box updates at 'set times'; but does/should it also 'beeps' during 'updates'? 

it is very irritating............

help


None of the boxes beep, are you sure it's not coming from another source?


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 267 views
  • 0 kudos
  • 2 in conversation