Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,785,930

members

37

online now

1,936,581

discussions

Top

why caint i get my home TV to go to full screen

Frequent Visitor

why caint i get my home TV to go to full screen

i have not been able to get my 65in tv to get the normal full screen & it is annoying .This is my normal home tv not some app or away from home i just want to watch a normal view on my tv can anyone help me.

Silver Problem Solver

Re: why caint i get my home TV to go to full screen

What cablebox? What channels? How is it connected to the TV? Have you done the box and TV settings?

Problem Solver

Re: why caint i get my home TV to go to full screen

Your post is not much help with no information on what you are actually watching.

 

While watching a standard cable network channel in HD, use your television remote and go to settings for picture size. Make sure to to pick 16:9 (wide screen), and either "Normal" or "Auto" setting. This would depend on what you prefer for how the video looks for other than wide screen video on commercials, etc.

 

If your television is new read your manual to learn how to use your television.

Service Expert

Re: why caint i get my home TV to go to full screen

Comcast has a zoom setting that only affects SD channels that works well.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Service Expert

Re: why caint i get my home TV to go to full screen


stormey wrote:

i have not been able to get my 65in tv to get the normal full screen & it is annoying .This is my normal home tv not some app or away from home i just want to watch a normal view on my tv can anyone help me.


Try the Full setting.

 

https://www.xfinity.com/support/articles/x1-video-display




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Discussion stats
  • 4 replies
  • 174 views
  • 0 kudos
  • 5 in conversation