Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,873

members

1,077

online

28,853

topics

Top

tv

New Poster

tv

I am having trouble with recording a program that I scheduled for tomorrow.  I recorded it but it is not showing up in the recording schedule.  We just got this tv set up on Friday and it is all new, having some difficulty.

Official Employee

Re: tv

Can you give a little more detail on the program?
Try a system refresh, press the A button and go to system refresh, when it boots back up check your scheduled recordings

Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 195 views
  • 0 kudos
  • 2 in conversation