How do you record more than one show at the same time on the X1 tv box? I tried and it only recorded one show.
would you use voice remote "About" and reply back with the set to box 'version'? for example mine says STB Version MX011AN. do you have other set top boxes? what are the model numbers if so.
for X1 service with set top boxes the DVR should have 6 tuners (can all record at one time) except for the oldest version (5 at one time). Some combinations of set top boxes in the home can reduce (unnecessarily) the number of shows you can record at one time. if you have other set top boxes if you can do the same 'about' someone can respond with possible changes to get your full number of same time recordings increased.
based on Andrew's post you might want to swap one of the XiD boxes for same-price XG2 that has 3 tuners to 'loan out'. That will keep your remaining XiD from taking a tuner slot from the DVR leaving all 6 tuners available to record programming.