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"Running Xfinity TV system check" running for hours

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New Poster

"Running Xfinity TV system check" running for hours

Setting up the primary X1 video set top box, "Running Xfinity TV system check" has been on the screen for two hours.  When I set up the secondary box, it did this check and was ready to go in a few minutes.  What's up with this long loop?

Accepted Solution

Re: "Running Xfinity TV system check" running for hours

Honestly, I've never seen it NOT freeze up the first time at this step.

 

Just unplug the power from the box, plug it back in, and try again. It should work this time.

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Problem Solver

Re: "Running Xfinity TV system check" running for hours

Honestly, I've never seen it NOT freeze up the first time at this step.

 

Just unplug the power from the box, plug it back in, and try again. It should work this time.

New Poster

Re: "Running Xfinity TV system check" running for hours

Thanks, that did it.

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