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"Restart" a show in X1

Frequent Visitor

"Restart" a show in X1

The email I received said that if a show is currently live you can restart it.  No you can't

Problem Solver

Re: This is a scam

I believe doing that to a live show would require having the signal passed through a DVR and signal fed to your tv. Are you doing that?

Gold Problem Solver

Re: This is a scam


copper48 wrote: The email I received said that if a show is currently live you can restart it. ...

A reply by a Comcast employee to http://forums.xfinity.com/t5/X1/Restart-Show-Command/m-p/2986708#M138772 "explains" this:

 

It will only work if what you're trying to Restart is available On Demand.

But since when is a "live" program available On Demand??? The email clearly says:

 


" ... restart any live TV program from the beginning, even if you weren't recording."
Official Employee

Re: "Restart" a show in X1


copper48 wrote:

The email I received said that if a show is currently live you can restart it.  No you can't


Apologies for any confusion. Using the X1 Voice Remote Control, say "Restart" while holding down the blue microphone button. 

Official Employee

Re: This is a scam


BruceW wrote:

copper48 wrote: The email I received said that if a show is currently live you can restart it. ...

A reply by a Comcast employee to http://forums.xfinity.com/t5/X1/Restart-Show-Command/m-p/2986708#M138772 "explains" this:

 

It will only work if what you're trying to Restart is available On Demand.

But since when is a "live" program available On Demand??? The email clearly says:

 


" ... restart any live TV program from the beginning, even if you weren't recording."

Some shows are being recorded on our On Demand servers in real time for near video on demand playback (like this Restart feature).