Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,939

members

1,028

online

29,072

topics

Top

interface to MX-990 Remote Control

ANSWERED
New Poster

interface to MX-990 Remote Control

Do I need to use an IR emitter to connect the XG2v2-P to a Universal MX-990 remote control?  The controller is supposed to work with both RF and IR control.  I do not see a place on the front panel of the XG2 to stick the emitter on.  Thanks

Accepted Solution

Re: interface to MX-990 Remote Control


wrote:

Do I need to use an IR emitter to connect the XG2v2-P to a Universal MX-990 remote control?  The controller is supposed to work with both RF and IR control.  I do not see a place on the front panel of the XG2 to stick the emitter on.  Thanks


This thread has the IR locations

https://forums.xfinity.com/t5/X1/X1-Boxes-and-IR-Locations/m-p/2720333#M101085

View answer in context
Official Employee

Re: interface to MX-990 Remote Control


wrote:

Do I need to use an IR emitter to connect the XG2v2-P to a Universal MX-990 remote control?  The controller is supposed to work with both RF and IR control.  I do not see a place on the front panel of the XG2 to stick the emitter on.  Thanks


This thread has the IR locations

https://forums.xfinity.com/t5/X1/X1-Boxes-and-IR-Locations/m-p/2720333#M101085


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: interface to MX-990 Remote Control

Thanks for all the information—it was a great help and I was able to find the location on the Pace box to mount the IR emitter. The only additional requirement I had to do was reboot each of the four sources for the Universal Remote control to work—I am a happy camper!

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 2 replies
  • 403 views
  • 2 kudos
  • 2 in conversation