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dvr

New Poster

dvr

HI I was wondering the new X1 you could use 300% on the DVR unlike the old one was 100% except some shows drop off and delete them selfes on thgere own. Why is this happening? Is there a wau to resolve?

Official Employee

Re: dvr

Once you hit 100% the deleting will start (probably even before that). You can save some as "save for a year" but some will definitely need to either get watched or they will disappear.
Not sure what 300% you're referring to.



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New Poster

Re: dvr

when they installed x1 they said you can record and use up to 300% instead of the old 100% the old dvr used to be. Wht then does it delete by its self? how does it work to save for 1 year?    thx

 

Service Expert

Re: dvr

See if this helps:

 

https://www.xfinity.com/support/cable-tv/x1-dvr-overview/




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