Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,680,462

members

8

online now

1,849,454

discussions

Back to Top

dvr

Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 1 of 4
141 Views

HI I was wondering the new X1 you could use 300% on the DVR unlike the old one was 100% except some shows drop off and delete them selfes on thgere own. Why is this happening? Is there a wau to resolve?

3 REPLIES
Posted by
Official Employee

Message 2 of 4
133 Views
Once you hit 100% the deleting will start (probably even before that). You can save some as "save for a year" but some will definitely need to either get watched or they will disappear.
Not sure what 300% you're referring to.



Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
New Poster
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Message 3 of 4
75 Views

when they installed x1 they said you can record and use up to 300% instead of the old 100% the old dvr used to be. Wht then does it delete by its self? how does it work to save for 1 year?    thx

 

Posted by
Service Expert

Message 4 of 4
59 Views

See if this helps:

 

https://www.xfinity.com/support/cable-tv/x1-dvr-overview/




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon