Xfinity plant
Xfinity globe
Community Forum

comcast labs signal strength cannot check at this time

New Poster

comcast labs signal strength cannot check at this time

At one point within the last 1-2 years since I got xfinity,

it was nice with the menu of comcast labs and the signal strength check worked at one point.

It has not worked when I try it for at least the last 6 months,

 

always responds with

 

unfortunately we cannot check your signal strength at this time.  please try again later.

 

the hold exit button 5 seconds, down arrow twice, then 2 does not work.