Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,583

members

1,470

online

29,178

topics

Top

clean out x1 dvr cloud

New Poster

clean out x1 dvr cloud

How do I delete shows from my x1 cloud and...... what does it mean when I turn on my tv and it says "your set-top box is waking up....."

Tags (1)
Service Expert

Re: clean out x1 dvr cloud


Helane wrote:

How do I delete shows from my x1 cloud and...... what does it mean when I turn on my tv and it says "your set-top box is waking up....."


when you finish watching a recording on a smart device or computer, there will be a popup that will offer to delete the recording and if you answer yes, it is deleted from the cloud DVR as well as the local DVR in the home. You can not delete 'just' from the cloud DVR. When you let the X1 set top box go into powersave mode, that message is saying the set top box is in process of coming up active again.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 255 views
  • 2 kudos
  • 2 in conversation