Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,666,384

members

69

online now

1,837,834

discussions

Back to Top

Xfinity sound out of sync with video

Posted by
Visitor
  • Congrats on Posting your first topic!

Message 1 of 3
118 Views

The video on my TV is out of sync with the sound.  There is a delay of about 1 sec in the sound.  I've tried unplugging the box from power but that didn't fix it.  What else can i do?  This problem occurs every few months but it would be nice to fix it as soon as it happens instead of waiting for it to stop.

2 REPLIES
Highlighted
Posted by
Gold Problem Solver

Message 2 of 3
78 Views
Are you using just the speakers in your TV? Soundbar? External audio system?

Depending upon your situation there may be no fix.

FYI there is a at least one long running thread in this forum discussing this issue.
Posted by
Problem Solver

Message 3 of 3
48 Views

Some newer televisions can handle sync issues under their "audio" menues. Have you checked your television manual for this issue?